Privacy Policy

Effective Date: August 14, 2025

Techtonic Words (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you work with us or visit our website.

1. Information We Collect

We may collect the following types of information:

Contact Information: Your name, email address, phone number, and mailing address.

Project Details: Information you provide about your writing, editing, or proofreading project, including any materials, documents, or notes.

Billing Information: Payment details necessary to process transactions (processed securely through our payment provider).

Website Data: If you visit our website, we may collect anonymized analytics data to understand usage patterns.

2. How We Use Your Information

We use your information to:

Communicate about your project and deliver services.

Process payments and send invoices.

Provide customer support and respond to inquiries.

Maintain internal records for accounting and project tracking.

Improve our services and website functionality.

3. Information Sharing

We do not sell, rent, or trade your personal information.
We may share your information only when:

Required by law or legal process.

Necessary to work with trusted third-party service providers (e.g., payment processors, cloud storage) who agree to keep your data confidential.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure.
This includes using secure storage systems, password protection, and reputable cloud services.

5. Data Retention

We retain your personal and project information only as long as necessary to:

Complete the work you’ve requested.

Comply with legal, tax, or accounting obligations.

6. Your Rights

You may request to:

Access the personal information we hold about you.

Correct any inaccuracies.

Have your data deleted, unless we are legally required to retain it.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date clearly stated.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact:

Techtonic Words
Email: carterjordan@techtonicwords.com
Phone: (917) 902-2606